Musings: 2021 Issue 3

Musings: 2021 Issue 3

What is your favorite episode of AAMVAcast so far, and what topics or people would you like to see featured in the future?

  |    |  

Darlene LaBonte, Connecticut DMV

Favorite episode: Episode 9: Strategic Planning & Change Management

What I’d like to hear about in future episodes: Entry-level driver training, broken down into language CDL drivers can relate to.

Rhonda Lahm, Nebraska Department of Motor Vehicles

Favorite episode: Episode 24: Automated Vehicles with Bernard Soriano

What I’d like to hear about in future episodes: ADAS vehicles, electric vehicles, [and it would be] nice to mix in some people of interest.

Georgia Steele, Chief Performance Officer, Georgia Department of Revenue

Favorite episodes: Episode 9: Strategic Planning and Change Management with Georgia Steele (I am a little biased, so let me list another one)

Episode 44: The DMV of the Future. This covered the impacts of technology, generational shifts and COVID on DMVs. The report gave insight on how DMVs can be more strategic with future planning … and I am fascinated by strategic planning (another reason for my first selection).


Related Articles

Favorite Summer Road Trip

What was your favorite summer road trip?

Customer Service…From Six Feet Away

How vendors that support the driver services industry are reacting to the COVID-19 pandemic

Musings: Summer 2020

How are you communicating with your community and customers in this extraordinary time?