We CARE About Customers

Iowa DOT’s Motor Vehicle Division wins AAMVA’s Trailblazer Award for CARE training

Up to Speed

Alberta’s Motor Vehicles gets fast and accurate help through AI

System Success

Special Agent Randy Belasic shuts down title fraud using NMVTIS and wins an AAMVA award 

Out with the Old

The Maryland MVA updated an old software system and won an AAMVA award in the process

Full Service

AAMVA announces its first international customer service award winner

A Game of Tag

After an increase in fraudulent temp tags, the New Jersey Motor Vehicle Commission began chasing—and catching—bad players

Joining Forces

When jurisdictions share knowledge, everyone benefits

A Helping Hand

During the COVID-19 pandemic, the MDOT MVA provided documentation for dozens of people experiencing homelessness

Not Your Typical Kiosk

The Arizona Motor Vehicle Division won the 2022 Trailblazer Award for its virtual customer service program

Drivers Wanted

How a bus driver shortage amid the COVID-19 pandemic led to a new virtual training program in North Carolina