Crossword

The Customer Experience

There are several resources related to automating the customer service experience.

Stepping Up

New President and CEO Ian Grossman moves into leadership role at AAMVA

Full Service

AAMVA announces its first international customer service award winner

Paying it Forward

How a digital payment provider helped the Kansas Department of Revenue save time and money

Musings

We asked our members for photos celebrating AAMVA’s 90th, and they delivered.

Data Transfer

How the Driver History Record functionality is keeping the roads safer

It’s All In Hand

New technologies are helping DMV contact centers operate more efficiently and provide better quality service to customers

Q&A With Spencer R. Moore

Q&A WITH SPENCER R. MOORE, COMMISSIONER OF THE GEORGIA DEPARTMENT OF DRIVER SERVICES AND INCOMING AAMVA CHAIR

One Record, One Mission

Three AAMVA members share their thoughts on the importance and value of timely, accurate driver records and why that matters for driver safety