Online Services

Online Services

Here are the most recent surveys related to online services

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Many jurisdictions have been moving more of their services online since the beginning of the pandemic. Here are the most recent surveys related to online services. All surveys have additional questions that provide more information. Full details of these surveys can be found at AAMVA.ORG/SURVEY/USER/SEARCH.ASPX.

Online Renewals and Address Changes
[37 responses]

Does your jurisdiction allow license renewals to be done online?

Yes: • • • • • • • • • • • • • • • • • • • • • • • • • • • •
No: • • • • • • • • • 

If online renewals are allowed, does your jurisdiction allow address changes to be done with the online renewal?

Yes: • • • • • • • • • • • • • • • • •
No: • • • • • • • • • • • 

Does your jurisdiction allow address changes for REAL ID to be done online?

Yes: • • • • • • • • • • • • • • • • • • •
No: • • • • • • • • • • • • • • •
No response provided: • • •

Online Knowledge Testing
[32 responses]

Do you currently offer an online knowledge test solution for a non-commercial driver’s license?

Yes: • • • • • • •
No: • • • • • • • • • • • • • • • • • • • • • • • • •

If you do not have an online knowledge test, have there been discussions to implement one?

Yes: • • • • • • • • • • • • • • • • •
No: • • • • • • •
No response provided:

Maximum Age for Online DL Renewal
[37 responses]

Does you allow online renewals for applicants over the age of 65?

Yes: • • • • • • • • • • • • • • • • • • • • • • • • • • •
No: • • • • • • • • 

Can an applicant apply online for a duplicate license or ID card?

Yes: • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
No: • • • • • • • • •

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