The American Association of Motor Vehicle Administrators
presents
2023 Issue 3
Features
It’s All In Hand
New technologies are helping DMV contact centers operate more efficiently and provide better quality service to customers
From the CEO
Magazine PDF
AAMVA PODCASTS
Welcome to AAMVAcast, a podcast series featuring news, information and expertise for the AAMVA Community.
Check out the latest episodes via this podcast player or by clicking on the link below.
Departments
IN THE HEADLIGHTS
Dashboard
The Customer Experience
There are several resources related to automating the customer service experience.
Musings
Industry Insight
Paying it Forward
How a digital payment provider helped the Kansas Department of Revenue save time and money
Jurisdiction Spotlight
Crossword
Behind the Wheel
Q&A With Spencer R. Moore
Q&A WITH SPENCER R. MOORE, COMMISSIONER OF THE GEORGIA DEPARTMENT OF DRIVER SERVICES AND INCOMING AAMVA CHAIR
Crossroads
One Record, One Mission
Three AAMVA members share their thoughts on the importance and value of timely, accurate driver records and why that matters for driver safety
Taillights
Sponsored Content
Bridging the Digital Divide: How to Serve Everyone, Everywhere
Is your modernization journey leaving any customers behind?
Supporting Road Safety: Tips to Implement S2S DHR in Your Agency
S2S DHR gives states a seamless, electronic means of exchanging driver histories and other important information. Get a behind-the-scenes look at what it takes to successfully launch the program in your agency.
Fast Enterprises
Linda Cone, retired business lead from
the Tennessee Department of Safety
Driver Services Division, discusses her
experience with Fast Enterprises.
