2023 Issue 3

The American Association of Motor Vehicle Administrators

presents

Move-Masthead-red

2023 Issue 3

In_This_Issue_2

Features

Data Transfer

By Steve Hendershot | September 22, 2023

How the Driver History Record functionality is keeping the roads safer

It’s All In Hand

By Regina Ludes | September 22, 2023

New technologies are helping DMV contact centers operate more efficiently and provide better quality service to customers

From the CEO

The Final Curtain

By Anne Ferro | September 22, 2023

After a decade of service to AAMVA, Anne Ferro takes a bow

Magazine PDF

AAMVA PODCASTS

Welcome to AAMVAcast, a podcast series featuring news, information and expertise for the AAMVA Community.

Check out the latest episodes via this podcast player or by clicking on the link below.

Departments

IN THE HEADLIGHTS

Stepping Up

By Myrna Traylor | September 22, 2023

New President and CEO Ian Grossman moves into leadership role at AAMVA

Dashboard

The Customer Experience

By Janice Dluzynski | September 25, 2023

There are several resources related to automating the customer service experience.

Musings

Musings

By AAMVA | September 22, 2023

We asked our members for photos celebrating AAMVA’s 90th, and they delivered.

Industry Insight

Paying it Forward

By Meredith Landry | September 22, 2023

How a digital payment provider helped the Kansas Department of Revenue save time and money

Jurisdiction Spotlight

Full Service

By Jason Henninger | September 22, 2023

AAMVA announces its first international customer service award winner

Crossword

Crossword

By AAMVA | September 25, 2023

Behind the Wheel

Q&A With Spencer R. Moore

By AAMVA | September 22, 2023

Q&A WITH SPENCER R. MOORE, COMMISSIONER OF THE GEORGIA DEPARTMENT OF DRIVER SERVICES AND INCOMING AAMVA CHAIR

Crossroads

One Record, One Mission

By Myrna Traylor | September 22, 2023

Three AAMVA members share their thoughts on the importance and value of timely, accurate driver records and why that matters for driver safety

Taillights

Shift Change

By AAMVA | September 22, 2023

Former Chair of the Board, Kristina Boardman, welcomes Spencer R. Moore to the role

Sponsored Content

From Detection to Prevention: Tools for Fighting Fraud

By Move Mag | June 27, 2024

As both regulatory and customer service organizations, DMVs need unique tools to prevent fraud—not just respond to it—while ensuring seamless service delivery. Get tips for fraud prevention—today and tomorrow.

The Digital Title Network

By AAMVA | May 1, 2024

Experience the benefits of digital titling & registration, as well as electronic lien systems and processing with minimal change management.

Streamline Titling at No Added Cost to Your DMV

By AAMVA | May 1, 2024

Leading Edge Title, Registration, and Lien Management

move-awards