The American Association of Motor Vehicle Administrators
presents
2021 ISSUE 1
Features
Departments
IN THE HEADLIGHTS
AAMVA updates its License Plate Standard Guidance document
INDUSTRY INSIGHT
The Arizona MVD and IDEMIA partner to provide e-titling and online permit test solutions
JURISDICTION SPOTLIGHT
Wisconsin DMV puts AAMVA’s Driver’s License Data Verification service to work
Interviews & Perspectives
FROM THE CHAIR
Mapping Out Cooperation
AAMVA works to help jurisdictions develop productive relationships
BEHIND THE WHEEL
Q&A with Dianne Graham
Director of conference services in the member services and public affairs division retires after 42 years with AAMVA
Dashboard
The Customer Experience
There are several resources related to automating the customer service experience.
Crossword
Magazine PDF
AAMVA PODCASTS
Welcome to AAMVAcast, a podcast series featuring news, information and expertise for the AAMVA Community.
Check out the latest episodes via this podcast player or by clicking on the link below.
Information Handoff
AAMVA releases new best practice guide for administering third-party agents
Jurisdictions all across North America partner with third-party agents for a range of reasons and under differing arrangements. A few years ago, AAMVA began hearing from its members about some issues and challenges they were experiencing with third-party agents in part due to the gray areas of those partnerships that had not been contractually defined or for which a remediation process had not been outlined. Guidance was needed.
SPONSOR SHOWCASE
AAMVA is grateful to the companies whose advertising helps support MOVE Magazine.
Please visit their interactive web pages from the links below.
THE NEW WAY TO VISIT THE DMV
A trusted partner to DMVs for 60+ years, IDEMIA offers unrivaled expertise. We work with DMVs to help them issue digital credentials that enable secure transactions, anywhere.
IMPROVING IDENTIFICATION SECURITY
When the State of Texas was looking for a partner to help improve the security of their driver licenses and ID cards, they selected the Thales Polycarbonate offering with advanced Level 1 and 2 Features.
DON'T JUST FLASH IT, PROVE IT
GET Mobile ID allows you to issue IDs that can be indisputably authenticated with a simple tap—eliminating the risk of forgery. Let GET Group North America empower you to give citizens a safe, secure mobile driver's license (mDL) that fully implements ISO 18013-5.
TRUSTED IDENTITY PROTECTION
Veridos is the world’s leading provider of integrated identity solutions. Governments, organizations, businesses and regional authorities worldwide trust Veridos’ uniquely comprehensive product portfolio. We support our customers with secure and reliable end-to-end identity solutions, expert guidance and future-proof technology.
A BETTER, FASTER WAY TO FIGHT FRAUD
NEC’s NeoFace® solution uses the world’s fastest, most accurate and robust face image matching algorithms to help detect fraud, identify suspects, and solve criminal investigations at a faster rate.
@Home Services
The Arizona MVD and IDEMIA partner to provide e-titling and online permit test solutions
Thanks to its longstanding partnership with IDEMIA, the AZ MVD has been able to meet its citizens where they are—at home—with cloud-based solutions.
On the Same Page
In October 2020, AAMVA created edition 2 of the License Plate Standard. The updated version of the License Plate Standard contains the same information as the 2016 version, but with some significant additional topical areas based on feedback from the AAMVA community.
Dianne Graham
Director of conference services in the member services and public affairs division retires after 42 years with AAMVA
The Future of Driver Education
Driver education has evolved to accommodate new content and teaching practices based on available research and vehicle technology
Despite rapid advances in vehicle technologies, and the move towards semi-autonomous vehicles or Advanced Driver Assistance Systems (ADAS), it is essential drivers remain engaged in the driving task. Semi-automated vehicles are anticipated to change the way drivers interact with their vehicles so driving skills will remain a critical need. Drivers must still learn and retain basic operating skills, even if they do not have to drive every day. Driver educators must be prepared to address these new challenges, and continuous driver education may become essential for all drivers, as opposed to just new drivers.
