2021 Issue 1

The American Association of Motor Vehicle Administrators

presents

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2021 ISSUE 1

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Features

Information Handoff

By Brad Causey | April 5, 2021

AAMVA releases new best practice guide for administering third-party agents

Partners for the Journey

By AAMVA | April 5, 2021

Jurisdictions find success working with third-party agents

Departments

IN THE HEADLIGHTS

AAMVA updates its License Plate Standard Guidance document

INDUSTRY INSIGHT

The Arizona MVD and IDEMIA partner to provide e-titling and online permit test solutions

JURISDICTION SPOTLIGHT

Wisconsin DMV puts AAMVA’s Driver’s License Data Verification service to work

Interviews & Perspectives

FROM THE CHAIR

Mapping Out Cooperation
AAMVA works to help jurisdictions develop productive relationships

FROM THE PRESIDENT

Business as Unusual
While we can’t meet in person, communication is still key

BEHIND THE WHEEL

Q&A with Dianne Graham
Director of conference services in the member services and public affairs division retires after 42 years with AAMVA

Dashboard

Third-Party Service Providers

By Janice Dluzynski | April 4, 2021

Here are the most recent surveys related to third-party service providers

Crossword

Crossword – 2021 Issue 1

By AAMVA | April 4, 2021

See if you can solve this issue’s puzzle

Magazine PDF

AAMVA PODCASTS

Welcome to AAMVAcast, a podcast series featuring news, information and expertise for the AAMVA Community.

Check out the latest episodes via this podcast player or by clicking on the link below.

COVER STORY

Information Handoff

AAMVA releases new best practice guide for administering third-party agents

Jurisdictions all across North America partner with third-party agents for a range of reasons and under differing arrangements. A few years ago, AAMVA began hearing from its members about some issues and challenges they were experiencing with third-party agents in part due to the gray areas of those partnerships that had not been contractually defined or for which a remediation process had not been outlined. Guidance was needed.

SPONSOR SHOWCASE

AAMVA is grateful to the companies whose advertising helps support MOVE Magazine.
Please visit their interactive web pages from the links below.

THE NEW WAY TO VISIT THE DMV

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IMPROVING IDENTIFICATION SECURITY

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DON'T JUST FLASH IT, PROVE IT

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TRUSTED IDENTITY PROTECTION

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A BETTER, FASTER WAY TO FIGHT FRAUD

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IMMERSIVE WEB PAGE ADVERTISEMENTS

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FEATURE STORY

Partners for the Journey

Jurisdictions find success working with third-party agents

To meet the challenge of providing timely, accessible motor vehicle services across the sprawling continent, jurisdictions rely on a network of field offices and third-party agents. Partnering with third parties has proven successful in some jurisdictions — especially those with disparate populations. But extending government operations to private industry is not without its challenges and requires a diligent commitment to high standards.

INDUSTRY INSIGHT

@Home Services

The Arizona MVD and IDEMIA partner to provide e-titling and online permit test solutions

Thanks to its longstanding partnership with IDEMIA, the AZ MVD has been able to meet its citizens where they are—at home—with cloud-based solutions.

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AAMVA GUIDELINES

On the Same Page

In October 2020, AAMVA created edition 2 of the License Plate Standard. The updated version of the License Plate Standard contains the same information as the 2016 version, but with some significant additional topical areas based on feedback from the AAMVA community.

JURISDICTION SPOTLIGHT

Peace of Mind

Wisconsin DMV puts AAMVA’s Driver’s License Data Verification service to work

BEHIND THE WHEEL

Dianne Graham

Director of conference services in the member services and public affairs division retires after 42 years with AAMVA

CROSSROADS

Learning to Adapt

Highway traffic safety professionals are grappling with the challenges of modifying driver education due to the pandemic

CONTRIBUTED

The Future of Driver Education

Driver education has evolved to accommodate new content and teaching practices based on available research and vehicle technology

Despite rapid advances in vehicle technologies, and the move towards semi-autonomous vehicles or Advanced Driver Assistance Systems (ADAS), it is essential drivers remain engaged in the driving task. Semi-automated vehicles are anticipated to change the way drivers interact with their vehicles so driving skills will remain a critical need. Drivers must still learn and retain basic operating skills, even if they do not have to drive every day. Driver educators must be prepared to address these new challenges, and continuous driver education may become essential for all drivers, as opposed to just new drivers.

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