2021 Issue 2

The American Association of Motor Vehicle Administrators

presents

Move-Masthead-red

2021 ISSUE 2

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Features

An Intelligent Solution

By Andrew Conner | June 11, 2021

How DMVs are using artificial intelligence to improve service

What Lies Ahead

By Melanie D.G. Kaplan | June 11, 2021

AAMVA partners with industry experts to detail where DMV operations are headed in the future

Departments

IN THE HEADLIGHTS

Pandemic trends to keep, and those to leave behind

EDUCATION

AAMVA publishes Managing Data Privacy and External Access Best Practice

JURISDICTION SPOTLIGHT

Washington State Patrol uses drones for reconstructing crash scenes

Interviews & Perspectives

FROM THE CHAIR

A Digital Future
DMV business should continue to include virtual offerings after pandemic ends

FROM THE PRESIDENT

Move Forward—In Safety
Pandemic trends to keep, and those to leave behind

BEHIND THE WHEEL

Q&A with Alex Otte
New Mothers Against Drunk Driving (MADD) National President shares the story of how she first became involved with the organization and her goals for her term

Dashboard

Online Services

By Janice Dluzynski | June 11, 2021

Here are the most recent surveys related to online services

Crossword

Crossword – 2021 Issue 2

By AAMVA | June 10, 2021

See if you can solve this issue’s puzzle

Magazine PDF

AAMVA PODCASTS

Welcome to AAMVAcast, a podcast series featuring news, information and expertise for the AAMVA Community.

Check out the latest episodes via this podcast player or by clicking on the link below.

COVER STORY

What Lies Ahead

AAMVA partners with industry experts to detail the future of DMV operations

The future is the topic of a report released in August 2020, which identifies and assesses the biggest trends administrators are seeing as they find themselves at a crossroads—looking at legacy missions and new technology—as they work to modernize their operations across the United States and Canada. The 28-page report, Trends Impacting the DMV of the Future, was produced by the Transportation Research Board (TRB) of the National Academies of Sciences, Engineering, and Medicine and Cambridge Systematics, Inc., and guided by a seven-member AAMVA technical working group.

SPONSOR SHOWCASE

AAMVA is grateful to the companies whose advertising helps support MOVE Magazine.
Please visit their interactive web pages from the links below.

THE NEW WAY TO VISIT THE DMV

A trusted partner to DMVs for 60+ years, IDEMIA offers unrivaled expertise. We work with DMVs to help them issue digital credentials that enable secure transactions, anywhere.

IMPROVING IDENTIFICATION SECURITY

When the State of Texas was looking for a partner to help improve the security of their driver licenses and ID cards, they selected the Thales Polycarbonate offering with advanced Level 1 and 2 Features.

DON'T JUST FLASH IT, PROVE IT

GET Mobile ID allows you to issue IDs that can be indisputably authenticated with a simple tap—eliminating the risk of forgery. Let GET Group North America empower you to give citizens a safe, secure mobile driver's license (mDL) that fully implements ISO 18013-5.

TRUSTED IDENTITY PROTECTION

Veridos is the world’s leading provider of integrated identity solutions. Governments, organizations, businesses and regional authorities worldwide trust Veridos’ uniquely comprehensive product portfolio. We support our customers with secure and reliable end-to-end identity solutions, expert guidance and future-proof technology.

A BETTER, FASTER WAY TO FIGHT FRAUD

NEC’s NeoFace® solution uses the world’s fastest, most accurate and robust face image matching algorithms to help detect fraud, identify suspects, and solve criminal investigations at a faster rate.

IMMERSIVE WEB PAGE ADVERTISEMENTS

Contact us about the new Immersive Web Page (IWP) MOVE Magazine now offers to advertisers.

IWPs showcase your company's products and services as a mobile-friendly multimedia experience featuring text and photo animations, embedded videos, case studies, success stories, and more.

FEATURE STORY

How DMVs are using artificial intelligence to improve service

It’s clear that AI has numerous applications in the motor vehicle space, and those options will only continue to increase as new technologies are developed. However, for many jurisdictions, making the budgetary case for incorporating a new technology can be just as important as that technology’s potential applications.

INDUSTRY INSIGHT

Right on Queue

As one of the busiest jurisdictions in the country, the Nevada DMV is no stranger to long lines. Four years ago, at the Las Vegas-headquartered DMV, customers often waited in line for a couple hours to be seen. Today, however, most folks are at the front of the line within 30 minutes, thanks to Qmatic's Orchestra system.

Right on Queue

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JURISDICTION SPOTLIGHT

Aerial Views

Washington State Patrol uses drones for reconstructing crash scenes

BEHIND THE WHEEL

Alex_Otte

Q&A with Alex Otte

New Mothers Against Drunk Driving (MADD) National President shares the story of how she first became involved with the organization and her goals for her term

CROSSROADS

True DeTECHtives

Law enforcement agencies are using new technologies to better meet the needs of their departments and the people they serve

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