2020 Issue 4

The American Association of Motor Vehicle Administrators

presents

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2020 ISSUE 4

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Features

Remote Control

By Andrew Conner | December 18, 2020

DMV employees are adapting to digital operations while keeping communication and efficiency top of mind

Building Momentum

By Scott Mason | December 18, 2020

How motor vehicle administrators handle the challenging task of change management within their departments

Departments

IN THE HEADLIGHTS

AAMVA’s Automated Vehicle Subcommittee updates guidance

INDUSTRY INSIGHT

Georgia partners with DLRdmv for electronic titling and registration

JURISDICTION SPOTLIGHT

As NMVTIS Nears 99% completion, Texas shares its NMVTIS Guide

Interviews & Perspectives

FROM THE CHAIR

The Path Ahead
Finding new ways to get things done

FROM THE PRESIDENT

Frame of Mind
Empower colleagues, stay positive

BEHIND THE WHEEL

Q&A with Karen Grim
Former Deputy Commissioner for Operations, Virginia DMV

BEHIND THE WHEEL

Q&A with Warren Stanley
Commissioner, California Highway Safety Patrol

Dashboard

Medical Requirements for Drivers

By Janice Dluzynski | December 18, 2020

Here are the most recent jurisdiction surveys related to medical requirements for drivers

Crossword

Crossword – Fall 2020

By AAMVA | December 17, 2020

See if you can solve this issue’s puzzle

Magazine PDF

2020 AAMVA International Awards

AAMVA’s awards foster a tradition of excellence in the motor vehicle and law enforcement community. The awards allow AAMVA to honor individuals, teams, and organizations who have committed their time and resources to safety initiatives, outstanding customer service, and public affairs and consumer education programs throughout North America.

While we could not be together in person to present the awards at the Regional Conferences and Annual International Conference, we have recorded video presentations for each of the regions and for our international winners. Please join us in congratulating this year’s winners!

Want to apply for the 2021 AAMVA Awards Program?

Our online submissions portal is now open! Deadline for entries is December 31, 2020.

COVER STORY

Remote Control

DMV employees are adapting to digital operations while keeping communication and efficiency top of mind

After the spread of the novel coronavirus was officially labeled a pandemic by the World Health Organization on March 11, jurisdictions across the U.S. were forced to determine how they should address this crisis. “We had an older playbook, developed in 2009 for the H1N1 flu epidemic that did not reach the level COVID-19 has,” says Spencer R. Moore, commissioner of the Georgia Department of Driver Services (DDS). “We dusted that off and saw how we could adapt to the new demands we were facing. It was a good starting point.”

SPONSOR SHOWCASE

AAMVA is grateful to the companies whose advertising helps support MOVE Magazine.
Please visit their interactive web pages from the links below.

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IMMERSIVE WEB PAGE ADVERTISEMENTS

Contact us about the new Immersive Web Page (IWP) MOVE Magazine now offers to advertisers.

IWPs showcase your company's products and services as a mobile-friendly multimedia experience featuring text and photo animations, embedded videos, case studies, success stories, and more.

AAMVA PODCASTS

Welcome to AAMVAcast, a podcast series featuring news, information and expertise for the AAMVA Community.

Check out the latest episodes via this podcast player or by clicking on the link below.

FEATURE STORY

Building Momentum

How motor vehicle administrators handle the challenging task of change management within their departments

In a normal year, change may manifest as subtle or gradual; planned in advance and executed with efficiency. But during the global pandemic, the need to change has crept up unexpectedly, requiring people from all walks of life to make dramatic adjustments.

While coping with these changes has dominated the year, motor vehicle administrators and their staffs are always using the principles of change management, finding new ways to improve the functionality of their departments with the ultimate goals of providing a supportive work environment for employees and being able to better serve customers.

INDUSTRY INSIGHT

Title Pairing

Georgia partners with DLRdmv for electronic titling and registration

As motor vehicle administrations around North America strive to get more work accomplished with fewer people on staff, technological solutions have played an important role. One jurisdiction, Georgia, has done so by instituting electronic titling and registration (ETR).

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AAMVA GUIDELINES

More and more vehicles with ever higher levels of automation are being tested, preparing for road-readiness in the coming years. AAMVA’s Automated Vehicle Subcommittee has updated its guidance to address how jurisdictions can best manage testing and deployment of these vehicles, and how people will use and interact with them.

JURISDICTION SPOTLIGHT

All Aboard

As NMVTIS nears 99% completion, Texas shares its NMVTIS Guide

BEHIND THE WHEEL

Karen Grim AUG2019

Karen Grim

Former Deputy Commissioner for Operations, Virginia Department of Motor Vehicles, and winner of the 2020 AAMVA Lifetime Achievement in Highway Safety—Motor Vehicle Administration

Stanley-5Star

Warren Stanley

Commissioner, California Highway Safety Patrol, and winner of the 2020 AAMVA Lifetime Achievement in Highway Safety—Law Enforcement

CROSSROADS

Change the Game

Technology provides flexibility to maintain safety and productivity

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